CTHs’ Academic Director, Angela Hagenow, received a warm welcome from the ITHSA team in the Cape Town offices South Africa. During a two-day workshop, which was facilitated by Angela, the ITHSA team felt empowered with CTH knowledge which Angela shared. The outcomes of the inter-active workshop conducted at the ITHSA offices with the ITHSA team and Angela proved to be a valuable experience for CTH and ITHSA in terms of key suggestions to the alignment of current ITHSA work processes to CTH processes and policies.
Angela’s extensive knowledge of the Culinary Skills Programme, is greatly appreciated as she left the ITHSA team feeling confident in our product knowledge in the Culinary Skills space. After two days extensive product, process, and policy knowledge empowering at the ITHSA offices in Cape Town, it was time to hit the road to visit our training providers in Johannesburg.
ITHSA PROVIDER VISITS
The CTH Academic Director, Angela Hagenow, accompanied by ITHSA Business Development Consultant, Lesley Ann Kriel, conducted various ITHSA provider site and courtesy visits during our two days stay in Johannesburg.
Included on this list of provider visits, was the newly accredited ITHSA centre, Prestige College. We also had the privilege of being in the company of our new provider while we introduced Angela to a South African steak for dinner. Joined by ICB business consultant in Johannesburg, Mandisa Gumede, the evening was spent engaging in business discussion topics of which valuable points were raised in terms of implementing marketing strategies for the ITHSA programme offerings in South African schools. After much chatter, dinner was eventually served, and it was time to relax and enjoy the meal.
On day two, Angela, myself and Mandisa conducted a site visit at the international Hotel School, in Sandton, Johannesburg, where the friendly front desk consultant greeted us. Thereafter, we were given a tour of the Kitchens, which proved to be of high quality. Chef Candice Adams, head chef facilitator of the JHB campus engaged in a key discussion regarding the Culinary Skills and Arts programmes. Prior to our visit, a skype call meeting was arranged with the College Dean, Jolanda Bierman, to meet Angela and briefly discuss academic related topics. Angela shared her knowledge and experience during our meeting and was dearly thanked by the Dean, for selecting the International Hotel School to be one of her site visits.
Our next provider, welcomed us with chocolate and velvet cupcakes and tea which we enjoyed thoroughly. The ladies from the CTU Training Solutions, were thrilled to have us there and once again, showed their appreciation with the inter-active discussions which took place that afternoon.
Angela certainly left our ITHSA providers feeling motivated and positive. I anticipate that our new business figures for ITHSA will increase significantly next year.
With the industry knowledge and the CTH experiences that Angela shared with us, it assures me that we are on the road to success.